Guest Experience & Service Team Member

Chick-fil-A; Houston (TX); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Learning from experienced leaders

Fun work environment

Competitive pay

Job summary

A leading fast-food franchise in Houston is hiring a Hospitality Team Member to provide exceptional service and maintain a positive dining experience. This role involves multitasking in a dynamic environment, engaging with guests, and working with a team. Ideal candidates should possess a cheerful disposition, strong interpersonal skills, and be capable of lifting 50lb regularly. Join a team dedicated to leadership development and a positive environment that values teamwork.

Qualifications

• Must be willing to work a flexible schedule.
• Ability to lift and carry 50lbs regularly.
• Must be able to stand for long periods.

Responsibilities

• Provide exceptional customer service to guests.
• Ensure all guests receive signature service and food.
• Create and maintain eye contact with guests.
• Multitask effectively while working on their feet.

Skills

Consistency and reliability

Customer service oriented

Detail-oriented

Strong interpersonal skills

Cheerful and positive attitude

Able to multi-task

Job description

Chick-fil-A is hiring a highly skilled Hospitality Team Member

Are you looking for a dynamic and fun working environment? Do you enjoy serving others and providing exceptional customer service? If so, we have the perfect opportunity for you!

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50lb on a regular basis
• Have the ability to stand for long periods of time

Location: Beltway 8 & Pearland Parkway

Join our enthusiastic and loving team at Chick-fil-A! Apply now to be a part of a company that values teamwork, leadership development, and providing a positive and people-focused environment.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our two restaurants are locally owned and operated by an independent, franchised Operator, who invests in the future of his Team Members and gives back to the community. Benefits are focused on growing/caring for the Team, today, and for their future.