Guest Experience & Service Support Specialist

daveandbusters; Austin (TX); On-site; USD 2,900 - 14,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401K

Free Games

Job summary

Dave & Buster's in Austin, TX is looking for friendly team members to support bartenders, cocktail staff and wait staff while keeping areas clean and ensuring fast, fun service. You will assist with bussing, stocking, table maintenance and guest assistance in a busy entertainment venue.

The role offers flexible scheduling, opportunities to work days, nights and weekends, and a benefits package. No prior experience required, 16+ years old preferred.

Qualifications

• Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
• Must demonstrate ability to clearly communicate with Guests and other Team members.
• Restaurant and/or bar experience preferred, but not required.
• Must be at least 16 years of age.

Responsibilities

• Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Adheres to all company safety and sanitation policies and procedures.
• Responsible for bus stand cleanliness and stocking.
• Ensures wait stations remain clean.
• Empties trash and spot sweeps whenever floor needs it, or when a Manager requests.
• Performs opening/closing responsibilities, including party breakdown/duties.
• Restocks and prepares supplies for shift change and or close.
• Ensures food is properly garnished prior to running out to Guests.
• Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly.
• Busses and resets tables.
• Delivers food to tables and ensures the Guests have everything they need.
• Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages.
• Assists in party setup.
• Maintains cleanliness of restrooms, including restocking of supplies.
• Cleans high chairs and booster chairs.
• Assists other Team members as needed or when business needs dictate.

Job description

Dave & Buster's in Austin, TX is looking for friendly team members to support bartenders, cocktail staff and wait staff while keeping areas clean and ensuring fast, fun service. You will assist with bussing, stocking, table maintenance and guest assistance in a busy entertainment venue.

The role offers flexible scheduling, opportunities to work days, nights and weekends, and a benefits package. No prior experience required, 16+ years old preferred.