Guest Experience & Service Specialist

The Fresh Market Inc; Upper Saucon (Lehigh County); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Team Member discount 30%

Early Earn Wage Access (up to 50% of r

401K contribution and company match

Financial Wellness Program

Personal time off and additional time‑

Medical, Dental, Vision, Disability, &

Life Insurance for individual, spouse,

Discounts on pet insurance, daycare, &

Job summary

The Fresh Market is hiring team members to support customer service across departments including Deli, Meat & Seafood, Bakery, Grocery, Produce & Floral, and Front-End. You’ll engage with guests, learn their needs, and help create meal solutions while stocking and merchandising items throughout the store.

You will maintain knowledge of weekly ad items and work across departments to assist guests, ensuring a hospitable shopping experience and professional presentation at all times.

Qualifications

• A passion for providing extraordinary service
• At least 16 years of age

Responsibilities

• Consistently provide excellent guest service, which includes engaging with our guests to learn their wants and needs so that you can help them create their meal solution
• Maintaining knowledge of products and weekly ad items throughout the store and working across departments to assist guests
• Create a hospitable shopping experience by merchandising and stocking our products and specialty items throughout the day, while also making sure nearby guests are assisted
• Gather shopping carts from the parking lot and assist in general housekeeping duties throughout the store
• Present self in a professional manner, including adhering to uniform standards

Skills

Customer service

Age 16+

Job description

The Fresh Market is hiring team members to support customer service across departments including Deli, Meat & Seafood, Bakery, Grocery, Produce & Floral, and Front-End. You’ll engage with guests, learn their needs, and help create meal solutions while stocking and merchandising items throughout the store.

You will maintain knowledge of weekly ad items and work across departments to assist guests, ensuring a hospitable shopping experience and professional presentation at all times.