Guest Experience & Service Specialist

Default Brand; North Richland Hills (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A casual dining restaurant chain is seeking a Hospitality Service Support team member to greet customers and ensure a memorable dining experience. Responsibilities include greeting guests, maintaining cleanliness, and accurately processing To-Go orders. Ideal candidates will have excellent customer service skills, the ability to multi-task, and menu knowledge. A valid ServSafe alcohol certification is required for applicants involved in alcohol service.

Qualifications

• Must be 17/18 years of age or older.
• Ability to Promote Brand Integrity.
• Ability to Maintain Professionalism at All Times.

Responsibilities

• Greet customers immediately upon entry.
• Maintain cleanliness of the restaurant and staff support responsibilities.
• Take orders accurately and ensure timely services.

Skills

Customer Service Skills

Basic Mathematical Computations Skills

Ability to Communicate Clearly

Ability to Multi‑Task within a Fast‑Paced Environment

Menu Knowledge

Job description

A casual dining restaurant chain is seeking a Hospitality Service Support team member to greet customers and ensure a memorable dining experience. Responsibilities include greeting guests, maintaining cleanliness, and accurately processing To-Go orders. Ideal candidates will have excellent customer service skills, the ability to multi-task, and menu knowledge. A valid ServSafe alcohol certification is required for applicants involved in alcohol service.