Guest Experience Server – Wings, Sports & Rewards

Buffalo Wild Wings, Inc.; Hutchinson (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Buffalo Wild Wings, Inc. is seeking server team members to inspire legendary experiences for guests by presenting food and beverage options in a friendly, enthusiastic manner. You will engage guests, promote the rewards program, and ensure accurate order taking and payment processing.

The role emphasizes excellent communication, multitasking, and a proactive approach to guest satisfaction, with a fast-paced, team-oriented environment requiring attentiveness and reliability.

Qualifications

• Read table to provide a unique, personalized experience to Guests through personal connections and genuine interactions.
• Encourage guests to participate in the Buffalo Wild Wings Rewards loyalty program points redemption or make additional product purchases.
• Check Guests identification to ensure minimum age requirements for consumption of alcoholic beverages.
• Correctly take orders, enter into the POS system, and communicate with Heart of the House.

Responsibilities

• Serving of food and beverages to Guests to ensure an exceptional dining experience.
• Check with Guests to ensure they are enjoying their meals and anticipate any need for corrective action.
• Remove dishes and glassware from tables.
• Collect and accurately process Guest payments.

Skills

Guest service

Communication

Time management

Attention to detail

POS system

Money handling

Team collaboration

Conflict management

Tools

POS systems

Job description

Buffalo Wild Wings, Inc. is seeking server team members to inspire legendary experiences for guests by presenting food and beverage options in a friendly, enthusiastic manner. You will engage guests, promote the rewards program, and ensure accurate order taking and payment processing.

The role emphasizes excellent communication, multitasking, and a proactive approach to guest satisfaction, with a fast-paced, team-oriented environment requiring attentiveness and reliability.