Guest Experience Server: Flexible, Team-First Role

First Watch; Cockeysville (MD); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health Insurance

Telemedicine access

Flexible Spending Account (FSA)

Dependent Care FSA

401(K) Retirement Savings Program

Meal discount for you and family

Tuition Reimbursement

Job summary

First Watch in MD is seeking servers who deliver an exceptional breakfast, brunch, or lunch experience without night shifts. You will master the Five Steps of Service, juggle tables and menu knowledge with genuine friendliness, and support teammates to ensure guests leave happy.

Our culture puts employees first, with comprehensive benefits and perks, including healthcare options, retirement plans, and tuition reimbursement to support growth.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of the Five Steps of Service and hospitality best practices.

Responsibilities

• Deliver exceptional dining experiences following the Five Steps of Service.
• Support fellow team members and maintain a positive, kind customer interaction.
• Serve high-quality food in a fast-paced setting and ensure guest satisfaction.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

First Watch in MD is seeking servers who deliver an exceptional breakfast, brunch, or lunch experience without night shifts. You will master the Five Steps of Service, juggle tables and menu knowledge with genuine friendliness, and support teammates to ensure guests leave happy.

Our culture puts employees first, with comprehensive benefits and perks, including healthcare options, retirement plans, and tuition reimbursement to support growth.