Guest Experience Server – Flexible Shifts & Great Tips

Belle Haven Country Club; Alexandria (VA); On-site; USD 2,066,400 - 3,444,000; Full time

Job summary

Belle Haven Country Club in Virginia seeks both full-time and part-time servers to join our dining team. We offer competitive starting wages, tips, and flexible shifts to fit your schedule.

Responsibilities include greeting guests, presenting menus, taking orders, relaying requests to the kitchen, and ensuring guest satisfaction. Proficiency with POS systems and adherence to health and safety guidelines are required.

Qualifications

• Must have 2+ years as a Server in a dining room restaurant establishment.
• Must be willing and available to work weekend shifts.

Responsibilities

• Greet all members, guests and associates in a warm and enthusiastic manner.
• Present menu, specials, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.
• Write, memorize or transpose order into the POS system with accuracy.
• Relay order or special food / drink preparation to kitchen and service bar.
• Observe and follow-up with members and guests that we exceeded or met ordered requests. Make certain any further or additional requests are needed or observe meal(s) / drink(s) have been satisfactorily prepared prior to leaving.
• Clear, clean, sanitize and reset counters or tables at conclusion of each meal.
• Notify a manager immediately of any guest issues, unfamiliar questions or complaints or issues.
• Use proper etiquette guidelines for seating members and guests.
• Practice and observe all health and safety rules and procedures.
• Assist all service personnel in any duties as requested.
• Maintain and follow all credit handling procedures.
• Ability to accurately use various POS software.

Skills

Customer service

Communication

Teamwork

Tools

POS software

Job description

Belle Haven Country Club in Virginia seeks both full-time and part-time servers to join our dining team. We offer competitive starting wages, tips, and flexible shifts to fit your schedule.

Responsibilities include greeting guests, presenting menus, taking orders, relaying requests to the kitchen, and ensuring guest satisfaction. Proficiency with POS systems and adherence to health and safety guidelines are required.