Guest Experience Server - Flexible Scheduling & PTO

THE ORIGINAL ARCADIA TAVERN; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO accrual

Dining discounts 50%/25%

Shoe program

Competitive pay

Flexible scheduling

401(k)

Medical & Prescription

Dental & Vision

HSA

Wellness program

Pet care discount

Job summary

The Original Arcadia Tavern in Phoenix is seeking a restaurant server to take orders, answer questions about the menu, sell food and drinks, take payments, and coordinate with the kitchen via the POS system. You will greet guests, maintain cleanliness, and support a positive dining experience through collaboration with team members.

Applicants should have strong communication, excellent customer service, and the ability to multitask in a fast-paced environment.

Qualifications

• Knowledge of food and beverage service procedures.
• Strong communication and interpersonal skills.
• Excellent customer service skills with a friendly and approachable demeanor.
• Ability to work effectively in a fast-paced and team-oriented environment.
• Attention to detail and ability to multitask.
• Basic math skills for processing payments accurately.
• Knowledge of food safety and sanitation regulations.
• Must be able to work flexible hours, including evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Must have an Alcohol Service Licensing or certification.
• Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity

Responsibilities

• Greet and welcome guests in a warm and friendly manner.
• Provide menus and make recommendations on food and beverage selections to enhance the dining experience.
• Take accurate food and drink orders from guests and ensure their timely delivery.
• Monitor guest satisfaction throughout their meal, promptly addressing any issues or concerns.
• Ensure proper table setup, including utensils, napkins, and condiments.
• Maintain a clean and organized work area, including tables, chairs, and floors.
• Assist in the preparation and setup of dining areas for peak service times.
• Collaborate with the kitchen staff to ensure timely and accurate order delivery.
• Process guest payments and handle cash transactions accurately.
• Uphold the highest standards of cleanliness, hygiene, and safety in accordance with local health regulations.
• Collaborate with team members to create a positive and enjoyable work environment.
• Stay updated on menu items, daily specials, and any changes to food and beverage offerings.
• Attend training sessions and staff meetings as required.
• Adhere to company policies and procedures, including those related to alcohol service and responsible serving practices.
• Provide assistance to other team members as needed.
• Performs other related duties as assigned.

Skills

Food & beverage service procedures

Strong communication

Customer service

Team player

Multitasking

Basic math

Food safety regulations

Flexible hours

Food handlers certification

Alcohol service licensing

Learn POS software

Tools

Aloha

Hot Schedule

Paylocity

Job description

The Original Arcadia Tavern in Phoenix is seeking a restaurant server to take orders, answer questions about the menu, sell food and drinks, take payments, and coordinate with the kitchen via the POS system. You will greet guests, maintain cleanliness, and support a positive dining experience through collaboration with team members.

Applicants should have strong communication, excellent customer service, and the ability to multitask in a fast-paced environment.