Guest Experience Server | Flexible Hours & Growth

IHOP; Lawrence (KS); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP is seeking a friendly and reliable Server to join our dining team. You will greet guests, take orders, and ensure guests have an exceptional experience while maintaining accuracy in cash and card transactions.

Flexibility, teamwork, and a positive attitude are essential. Training, advancement opportunities, and competitive pay accompany a supportive work environment.

Qualifications

• Prior server experience is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities

• Greet guests, seat them, and escort them.
• Provide menu recommendations and information.
• Upsell additional products when appropriate.
• Take orders using software or slips.
• Communicate order details to kitchen staff.
• Deliver food and beverages in a timely fashion.
• Deliver checks and collect payments.
• Maintain clean tables and tableware for a great guest experience.

Skills

Teamwork

Communication

Money handling

Multitasking

Flexibility

Customer service

Education

No formal education required

Tools

POS software

Job description

Our restaurant is looking for a server with remarkable hard skills and engaging people skills.
The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a server who will treat our guests with attentiveness, patience, and a positive attitude.
The responsibilities of a Server in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our servers are also responsible for handling cash and credit card transactions.
To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Server::

● Greeting, seating, and escorting guests.

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of tables and tableware.

● Providing exceptional customer experience.

Server Job Requirements::

● Prior experience as a server is a plus.

● Must showcase teamwork and communication skills.

● Must be able to handle money transactions responsibly.

● Must be able to multitask and act quickly.

● Must be flexible and ready to work in shifts.

● Must be a team player.

Benefits:

● Competitive Pay

● Flexible Hours

● Extensive Training

● Real Advancement Opportunities

Main Responsibilities of a Server::

• Taking orders and delivering food and beverages.
• Helping guests with menu recommendations.
• Providing exceptional customer experience.

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –