Guest Experience Server | Flexible Hours & Great Pay

Milano's Pizza, Subs, and Taps; Miamisburg (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Milano's Pizza, Subs, and Taps in Ohio is seeking servers to deliver an exceptional table service experience. You will ensure guests are satisfied with their food, drinks, and overall experience in a fast-paced environment, and you will execute the Ultimate Milano’s Experience.

The role emphasizes devoted hospitality, upselling, and teamwork, with flexible hours and competitive earnings. Alcohol safety knowledge and policy adherence are essential to success in this team.

Qualifications

• Customer-focused hospitality experience in a fast-paced setting.
• Ability to upsell and promote specials to guests.
• Knowledge of alcohol service policies and state laws.

Responsibilities

• Responsible for the overall service experience for the guest that occurs at the table.
• Executes the Ultimate Milano’s Experience.
• Ensures guests are satisfied with their food, service, and drinks
• Responds to additional guests requests politely
• Totals the bill and accepts accurate payment
• Adheres to the Serving Alcohol Policy and legal state laws
• Promotes teamwork throughout the restaurant
• Adheres to the “NO TOUCH” policy
• Enjoys working in a fast paced environment
• Flexible Hours and Make Great Money!!
• Ensure every guest is a repeat guest
• Complies with all portion sizes, quality standards, department rules, policies and procedures.
• Execute “Full hands in, full hands out” philosophy to promote teamwork throughout the entire restaurant.
• Provides every guest with “devoted” hospitality and goes above and beyond in exceeding guest’s expectations.
• Uses up selling techniques to every table of guests.
• Maintains a clean and sanitary work station using “Clean as you go” practices
• Follows all opening, running and closing side-work lists.
• Maintains a positive mental attitude with all co-workers and guests.
• Utilize their Alcohol Safety training to serve alcohol responsibly to all patrons
• Adheres to the rules of conduct provided in ThreeWitt Enterprises employee handbook
• Adheres to the Cash Handling Policy
• Serves as an active, participating team member and communicates with the entire Milanos team.

Skills

Guest service

Upselling

Alcohol service

Teamwork

Cash handling

Policy adherence

Job description

Milano's Pizza, Subs, and Taps in Ohio is seeking servers to deliver an exceptional table service experience. You will ensure guests are satisfied with their food, drinks, and overall experience in a fast-paced environment, and you will execute the Ultimate Milano’s Experience.

The role emphasizes devoted hospitality, upselling, and teamwork, with flexible hours and competitive earnings. Alcohol safety knowledge and policy adherence are essential to success in this team.