Guest Experience Server — Fast-Paced Hospitality

Embassy Suites by Hilton - Berkeley Heights; Berkeley Heights (NJ); On-site; USD 11,000 - 14,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Embassy Suites by Hilton - Berkeley Heights in New Jersey is seeking a friendly Server to join our restaurant team. You will greet guests, guide them through the menu, take and relay orders, and deliver meals with care to ensure a dining experience that reflects Hilton standards.

We value teamwork, excellent communication, and a genuine passion for hospitality. This role offers weekend and holiday shifts, competitive pay, and opportunities for advancement within our hotel operations.

Qualifications

• Food/Beverage Service Worker Permit, where applicable
• Six months to one year serving experience preferred
• Excellent communication skills and ability to work in a team environment
• Read, write and speak English fluently
• Strong attention to detail and ability to multitask
• Ability to work flexible hours including weekends and holidays
• Knowledge of food and beverage service standards
• Ability to stand for long periods of time
• Meet minimum age requirement of jurisdiction

Responsibilities

• Greet guests with a warm and friendly demeanor, ensuring a positive first impression.
• Guide guests through the menu, providing recommendations and answering questions.
• Take accurate food and beverage orders and relay to kitchen and bar.
• Serve food and drinks in a timely, professional manner, ensuring quality.
• Anticipate guest needs and provide personalized service to enhance dining.
• Clear tables and maintain a clean, organized dining area.
• Process guest payments and handle cash transactions accurately.
• Collaborate with kitchen and bar staff to ensure smooth service delivery.

Skills

Excellent communication

Teamwork

Multitasking

Fluent English

Customer service

Adaptability

Education

High school diploma or equivalent

Job description

Embassy Suites by Hilton - Berkeley Heights in New Jersey is seeking a friendly Server to join our restaurant team. You will greet guests, guide them through the menu, take and relay orders, and deliver meals with care to ensure a dining experience that reflects Hilton standards.

We value teamwork, excellent communication, and a genuine passion for hospitality. This role offers weekend and holiday shifts, competitive pay, and opportunities for advancement within our hotel operations.