Guest Experience Server — Award-Winning Aviation Diner

Bessie's Diner; Janesville (WI); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group's Bessie’s Diner in Janesville, WI invites friendly servers to join our aviation-themed, 1950s-inspired eatery near the Southern Wisconsin Regional Airport. In this role you’ll deliver warm hospitality, answer questions about menu selections, and help create memorable dining experiences.

You’ll take orders, assist with tables, maintain cleanliness, handle payments, and uphold state health standards while enjoying employee discounts and benefits.

Qualifications

• You are at least 18 years of age.
• You have basic math skills (able to add, subtract, and count change back to customer).
• You have legible handwriting, strong customer service and verbal communication skills.

Responsibilities

• Take customers’ food and beverage orders.
• Assist with setting tables and rearranging tables to accommodate parties.
• Maintain cleanliness standards in restaurant, wait-station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service
• Present a clean and professional appearance at all times
• Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests

Skills

Customer service

Verbal communication

Basic math

Tools

MICROS POS

Square POS

Job description

Geronimo Hospitality Group's Bessie’s Diner in Janesville, WI invites friendly servers to join our aviation-themed, 1950s-inspired eatery near the Southern Wisconsin Regional Airport. In this role you’ll deliver warm hospitality, answer questions about menu selections, and help create memorable dining experiences.

You’ll take orders, assist with tables, maintain cleanliness, handle payments, and uphold state health standards while enjoying employee discounts and benefits.