Guest Experience Server

America's Pizza Company, LLC; Town of Massena (NY); On-site; USD 17,000 - 25,000; Full time

Job summary

Pizza Hut in the Town of Massena, NY, seeks a SERVER to take customer orders in the dining room, enter them into the Point of Sale system, and deliver food and beverages to tables with efficiency and courtesy.

You will greet guests promptly, upsell menu items, and ensure smooth service from seating to check presentation. This role emphasizes teamwork, reliability, and adherence to service standards in a fast-paced environment.

Qualifications

• Prior experience in customer service is preferred.
• Ability to communicate clearly with customers and team members.
• Wamiliarity with restaurant service standards and procedures.

Responsibilities

• Greet customers promptly and seat or assist as needed.
• Take orders accurately and enter into SUS POS system.
• Deliver food and beverages to tables on trays and with courtesy.
• Suggest add-ons and upsell breads, wings, or desserts where appropriate.
• Maintain dining room cleanliness and restock condiments and supplies.
• Answer calls for carryout/delivery orders and assist at the carryout counter.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Pizza Hut in the Town of Massena, NY, seeks a SERVER to take customer orders in the dining room, enter them into the Point of Sale system, and deliver food and beverages to tables with efficiency and courtesy.

You will greet guests promptly, upsell menu items, and ensure smooth service from seating to check presentation. This role emphasizes teamwork, reliability, and adherence to service standards in a fast-paced environment.