Guest Experience Server

Greensboro Country Club; Greensboro (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

Greensboro Country Club in Greensboro, NC is seeking a Server for the Family Grille. The role focuses on delivering food and beverages with outstanding guest service to dining room guests, ensuring a warm, memorable experience for all patrons.

Highlights include greeting guests enthusiastically, serving drinks responsibly, answering menu questions, and collaborating with the F&B team to uphold high service standards in a professional, on-site environment.

Qualifications

• Excellent customer service skills and friendly demeanor.
• Ability to operate a point of sale (POS) terminal accurately.
• Ability to learn menu items and stay updated on changes.

Responsibilities

• Greets guests with enthusiasm and friendliness.
• Serves alcoholic beverages in line with standards.
• Answers questions about food, beverages and facilities.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Maintains a professional appearance at all times.
• Communicates with staff to ensure guest satisfaction.
• Punctual and reports to work in uniform.
• Maintains clean, stocked work area and follows SOPs.
• Performs duties as assigned.

Skills

Customer service

POS usage

Menu knowledge

Job description

Greensboro Country Club in Greensboro, NC is seeking a Server for the Family Grille. The role focuses on delivering food and beverages with outstanding guest service to dining room guests, ensuring a warm, memorable experience for all patrons.

Highlights include greeting guests enthusiastically, serving drinks responsibly, answering menu questions, and collaborating with the F&B team to uphold high service standards in a professional, on-site environment.