Guest Experience Server

Diamond Jo Dubuque; Dubuque (IA); On-site; USD 24,000 - 42,000; Full time

Job summary

Diamond Jo Dubuque in Dubuque, IA is seeking a friendly server to greet guests, take orders, and deliver meals. You will use a computerized guest check system, balance trays, and maintain dining room cleanliness.

The role requires at least one year of serving experience, ability to stand for long periods, and the ability to lift up to 40 pounds. Strong English communication and customer service skills are essential, and you must be able to obtain any required licenses.

Qualifications

• 1 year of serving experience required.
• Able to stand and walk most of shift.
• Able to lift and carry up to 40 pounds.
• Must communicate in English.
• Experience using a POS/ordering system.
• Strong customer service and communication skills.
• Able to obtain required licenses or certifications.

Responsibilities

• Greet guests in a friendly and courteous manner.
• Take food and beverage orders using a POS system.
• Retrieve and deliver orders from kitchen to guests.
• Carry trays or push carts weighing 20–30 pounds.
• Maintain cleanliness of dining areas.
• Present checks to guests.

Skills

Customer service

Communication

English proficiency

Tools

POS system

Job description

Diamond Jo Dubuque in Dubuque, IA is seeking a friendly server to greet guests, take orders, and deliver meals. You will use a computerized guest check system, balance trays, and maintain dining room cleanliness.

The role requires at least one year of serving experience, ability to stand for long periods, and the ability to lift up to 40 pounds. Strong English communication and customer service skills are essential, and you must be able to obtain any required licenses.