Guest Experience Runner & Service Assistant

Lettuce-Entertain-You; Chicago (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Mental健康

Paid Vacation for Qualifying Employees

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident Protection & Critical</

Domestic Partner Benefits

401(k)

Job summary

Lettuce Entertain You is opening a new team for RUNNER / BUSSERS in Chicago. This role supports the service team by ensuring timely food delivery, maintaining clean tables, and assisting with all food and beverage service in a fast-paced environment.

We value teamwork, reliability and a friendly guest experience. Expect flexible hours, weekend shifts, and opportunities to grow within our growing portfolio of restaurants.

Responsibilities

• Promptly deliver food to the correct guests according to table and position numbers
• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Effectively service a minimum of an eight table section
• Safely and effectively move chairs, tables, highchairs and booster seats
• Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
• Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
• Communicate any food concerns to the Coordinator
• Communicate and follow up on any guest request or concern
• Safely and effectively transport food or beverages to a table of three in a single trip
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Safely and effectively use and operate all necessary tools and equipment
• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Work a variety of hours, days and shifts, including weekends
• Effectively communicate in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Skills

Customer service

Team player

Multitasking

Job description

Lettuce Entertain You is opening a new team for RUNNER / BUSSERS in Chicago. This role supports the service team by ensuring timely food delivery, maintaining clean tables, and assisting with all food and beverage service in a fast-paced environment.

We value teamwork, reliability and a friendly guest experience. Expect flexible hours, weekend shifts, and opportunities to grow within our growing portfolio of restaurants.