Guest Experience & Retail Sales Specialist

Cracker Barrel Old Country Store, Inc.; Saraland (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

35% Discount on Cracker Barrel Food &

401k with company matching

Health insurance eligibility on day 1

Vacation time

Employee assistance program

Job summary

Cracker Barrel is seeking a Guest Service and Sales team member to be the friendly face guests see when they arrive, help them shop, and ring up gifts. You’ll seat guests, stock shelves, and ensure a smooth, welcoming experience across restaurant and retail areas.

No experience? No worries—we’ll teach you everything you need to know. We offer weekly pay, benefits for full- and part-time, and growth opportunities through PAR training and a 401(k) with company matching.

Qualifications

• No experience? No worries—training provided on the job.
• Friendly, can-do attitude with guests and teammates.
• Ability to work in a fast-paced, guest-focused environment.

Responsibilities

• Greet guests and assist with seating at the host stand.
• Help guests find products and answer questions in-store.
• Ring up purchases and ensure accurate checkout.
• Keep shelves stocked and store area organized.
• Provide warm, genuine service to create a welcoming visit.

Skills

Guest service mindset

Team player

Hospitality

Customer engagement

Job description

Cracker Barrel is seeking a Guest Service and Sales team member to be the friendly face guests see when they arrive, help them shop, and ring up gifts. You’ll seat guests, stock shelves, and ensure a smooth, welcoming experience across restaurant and retail areas.

No experience? No worries—we’ll teach you everything you need to know. We offer weekly pay, benefits for full- and part-time, and growth opportunities through PAR training and a 401(k) with company matching.