Guest Experience Retail Associate

Ross Stores; Athens (TN); On-site; USD 32,000 - 36,000; Full time

Job summary

Ross Stores in Athens, TN, is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes greeting customers, maintaining a clean and organized store, and assisting shoppers with merchandise while upholding company standards.

Applicants should be able to perform basic math for transactions and work collaboratively with team members to meet daily goals. This on-site position offers opportunities for growth within a Fortune 500 retailer.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly and courteous manner.
• Ability to perform basic mathematical calculations used in retail operations.

Responsibilities

• Ensure customers have a positive shopping experience with friendly greetings.
• Maintain a clean, safe sales floor and organized store presentation.
• Assist customers with merchandise and answer questions knowledgeably.
• Follow loss prevention and cash handling policies and store procedures.
• Support team by performing varied tasks across departments as needed.
• Respond promptly to customer service calls and escalate to leadership when needed.

Job description

Ross Stores in Athens, TN, is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes greeting customers, maintaining a clean and organized store, and assisting shoppers with merchandise while upholding company standards.

Applicants should be able to perform basic math for transactions and work collaboratively with team members to meet daily goals. This on-site position offers opportunities for growth within a Fortune 500 retailer.