Guest Experience Pro — Outdoor Gear & Perks

gearhead-outfitters-careers; Cleveland (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Monthly Bonuses

Educational Assistance Program

Health Insurance

Paid Time Off

401K

Employee Discounts

Job summary

Gearhead Outfitters in Cleveland, TN is seeking a Guest Experience Rockstar to greet guests, assist on the floor, and share product knowledge with the team. You will build connections, stay proactive, and help maintain a welcoming store environment.

This full-time/part-time role offers a friendly, dynamic work setting with growth opportunities, plus benefits like monthly bonuses, educational assistance, health insurance, paid time off, a 401K and employee discounts.

Qualifications

• Guest-focused customer service skills
• Ability to work on a busy retail floor
• Willingness to learn product knowledge
• Teamwork and reliability

Responsibilities

• Greet every guest with a smile and genuine excitement.
• Assist guests, watch the floor, and prevent queuing at the register.
• Build connections with guests and suggest products while staying diverse.
• Be proactive and ready to help with tasks as they arise.
• Learn and share product knowledge with the team.
• Be punctual, positive, and a team player.
• Keep the store space clean and communicate store projects to teammates.

Job description

Gearhead Outfitters in Cleveland, TN is seeking a Guest Experience Rockstar to greet guests, assist on the floor, and share product knowledge with the team. You will build connections, stay proactive, and help maintain a welcoming store environment.

This full-time/part-time role offers a friendly, dynamic work setting with growth opportunities, plus benefits like monthly bonuses, educational assistance, health insurance, paid time off, a 401K and employee discounts.