Guest Experience Pro: Interior Car Cleaning & Support

Rocket Carwash; Riverton (UT); On-site; USD 19,000 - 21,000; Full time

Job summary

Sparkle Express Car Wash in Riverton, UT seeks a dedicated Member Support & Interior Clean Specialist. You will greet guests, assist members, prep vehicles before wash, and keep common areas clean while following safety guidelines.

This entry-level role offers part-time or full-time shifts, physical tasks such as lifting up to 50 pounds, and opportunities to participate in on-site marketing and teamwork with a friendly crew.

Qualifications

• Must be at least 16 years old; students are welcome and encouraged to apply!
• Individually lift objects off the ground weighing up to 50 pounds
• Safely work with a team to lift and maneuver items weighing up to 100+ pounds
• Stand, walk, or sit for long periods of time (up to 8 hours)
• Mobility to work in areas that require kneeling, crouching, or crawling
• Ability to work outside in varying weather conditions
• Be available to work various shifts and holidays, based on the needs of the business

Responsibilities

• Uphold the Rocket Guest Service Expectation Model by consistently presenting a positive and friendly image, warmly greeting customers with a smile, addressing them by name, executing operational fundamentals with excellence, and extending a genuine invitation to return, all to create a personalized and memorable experience.
• Build memorable connections with both current and potential members by checking in on their experience throughout their visit.
• Prepare vehicles before they enter the wash tunnel, following all Standard Operating Procedures, paying special attention to hard-to-clean areas and clear hand signals to ensure a smooth and efficient process.
• Conduct routine parking lot checks to ensure member carts are fully stocked with fresh towels and cleaners for interior use.
• Participate in on-site marketing campaigns by sign spinning to drive traffic and opportunities—staying energetic, engaging, safe, and guest-focused at all times.
• Maintain a clean and organized location. Complete all necessary side-work, housekeeping tasks, and any additional duties assigned by a manager or supervisor to maintain operational excellence.
• Performs detailed interior cleaning tasks as assigned, including vacuuming, wiping down surfaces, and cleaning windows, while following company standards.
• Handles all vehicles with care and professionalism to ensure a positive guest experience, whether cleaning or assisting with other service needs.
• Work as a member of a team in an environment where collaboration and a positive attitude are keys to driving success
• Maintain awareness and compliance with all safety regulations and policies.
• May be asked to perform basic to intermediate-level technology tasks.
• Perform other duties as assigned by leadership.
• Treats others with respect and dignity at all times.

Job description

Sparkle Express Car Wash in Riverton, UT seeks a dedicated Member Support & Interior Clean Specialist. You will greet guests, assist members, prep vehicles before wash, and keep common areas clean while following safety guidelines.

This entry-level role offers part-time or full-time shifts, physical tasks such as lifting up to 50 pounds, and opportunities to participate in on-site marketing and teamwork with a friendly crew.