Guest Experience Pro - Flexible Schedule & Growth

Chick-fil-A; Arlington (VA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Growth opportunities

Job summary

Chick-fil-A is seeking Team Members to deliver a friendly dining experience and uphold signature Chick-fil-A service. This role emphasizes teamwork, strong guest interaction, and a positive attitude in a fast-paced environment.

Team Members are expected to be flexible with scheduling and to adhere to store policies while contributing to growth and a positive restaurant culture.

Qualifications

• Customer-focused and reliable
• Able to multi-task in a fast-paced environment
• Strong interpersonal skills and a positive attitude
• Welcomes teamwork and contributes to a friendly atmosphere

Responsibilities

• Smile and greet guests
• Maintain eye contact with guests
• Speak enthusiastically and clearly
• Make emotional connections with guests
• Follow Chick-fil-A rules and dress code
• Support teammates and adapt to changing needs

Skills

Customer service

Teamwork

Flexibility

Communication

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 25-50 lbs on a regular basis
• Have the ability to stand for long periods of time

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.