Guest Experience Pro — Fast-Paced Hospitality Team Member

Chick-fil-A; Cockeysville (MD); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Restaurant discounts

Scholarship opportunities

Flexible scheduling

Career advancement opportunities

Sundays off

Paid training

Job summary

Chick-fil-A York Road & Hunt Valley is seeking Hospitality Team Members to deliver fast, friendly service in a high-energy environment serving the Cockeysville, Lutherville-Timonium and Hunt Valley communities.

As a team member you will greet customers, take orders, handle transactions, assist in drive-thru and dining room, restock, and maintain cleanliness. Shift openings include 5am–4pm, Monday–Saturday; must be 18+, have reliable transportation, and be able to lift 50 lbs.

Qualifications

• Customer service experience preferred.
• Must be 18+ years old and have reliable transportation.
• Ability to stand for long periods and lift up to 50 lbs.
• Experience in food service strongly preferred.

Responsibilities

• Greet customers, take orders and complete transactions at the cash register.
• Assist with drive-thru order taking and window operations.
• Deliver meals, provide dining room hospitality and maintain a clean store.
• Restock supplies and ensure safety and health standards are met.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Cash handling

Tools

Cash register

Job description

Hospitality Team Member (Days)

Chick-fil-A York Road & Hunt Valley are high-energy, fast-paced, quick-serve, customer-focused restaurants serving the Cockeysville, Lutherville-Timonium & Hunt Valley communities. We offer a positive, team-based work environment which supports and encourages team members to grow as individuals.We are looking for new Team Members for Hospitality/Customer Service positions who have a positive attitude and excellent communication skills. The ideal candidate will be able to multitask and interact with customers in a fast-paced environment.

Job Description and Duties

A Chick-fil-A team member performs guest service duties including greeting customers, taking customer orders, and completing transactions on the cash register. Additional team member duties include drive-thru order taking, operating the drive-thru window, meal delivery, dining room hospitality, restocking supplies, and maintaining a clean store environment. Drive-Thru order taking is a task performed year round, and will include periods in cold, heat and other inclement weather. Chick-fil-A team members must also adhere to all safety policies and health regulations. Ideal Chick-fil-A team members possess positivity and diligence as well as excellent communication and decision-making skills.

Shift Openings

Full Time Positions Available

5am - 4pm Monday – Saturday

Requirements

• Must be 18+ years old
• Must have reliable transportation
• Must work Saturdays
• Experience in food service strongly preferred
• Must be able to operate a computerized cash register, handle money and complete transactions accurately
• Must have excellent communication, decision making, and leadership skills
• Must be friendly and outgoing, able to provide excellent customer service
• Must be able to work in a team environment and on your own
• Must be able to work on your feet for at least 5 hours
• Must be able to lift 50 lbs

Compensation

This part time position offers compensation $16.00-$18.00 per hour, based on experience. Additional Chick-fil-A job perks may include restaurant discounts and scholarship opportunities. All team members may take advantage of flexible scheduling, paid training, career advancement opportunities, a positive work environment, and Sundays off.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.