Guest Experience & Operations Manager

Bowlero; Canby Park Estates (DE); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Healthcare coverage

Performance-based incentives

Competitive total rewards package

Job summary

Bowlero in Canby Park Estates, Delaware, is seeking a Restaurant / Entertainment Manager to oversee center operations and ensure guest satisfaction. This role involves managing food & beverage sales, recruiting, training staff, and leading a team in delivering exceptional service. Ideal candidates will have at least 2 years of management experience in food service or hospitality and a Bachelor's degree. This position offers competitive pay between $55,000 to $65,000 annually and performance-based incentives.

Qualifications

• 2+ years of management experience in hospitality or food service.
• Ability to supervise and motivate center operations staff.
• Strong interpersonal and communication skills.

Responsibilities

• Ensure exceptional guest service and address complaints.
• Recruit, train, and schedule hourly staff.
• Oversee food and beverage sales and operations.

Skills

Management Experience

Customer Service

Team Leadership

Knowledge of POS Systems

Education

Bachelor's Degree

Job description

Bowlero in Canby Park Estates, Delaware, is seeking a Restaurant / Entertainment Manager to oversee center operations and ensure guest satisfaction. This role involves managing food & beverage sales, recruiting, training staff, and leading a team in delivering exceptional service. Ideal candidates will have at least 2 years of management experience in food service or hospitality and a Bachelor's degree. This position offers competitive pay between $55,000 to $65,000 annually and performance-based incentives.