Guest Experience & Membership Sales Specialist

Mister Car Wash, Inc.; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Mister Car Wash, Inc. is seeking a Customer Service Associate to greet customers, upsell products and Unlimited Wash Club memberships, and ensure customers leave with a clean, dry, and shiny car.

The role emphasizes friendly interactions, teamwork, and a willingness to work varied shifts including weekends and holidays. You will thrive in an outdoor, fast-paced setting, maintain a welcoming site, and collaborate with teammates to meet daily goals.

Qualifications

• Enjoy meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Open to feedback and learning new things.
• Consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and lift what’s needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Mister Car Wash, Inc. is seeking a Customer Service Associate to greet customers, upsell products and Unlimited Wash Club memberships, and ensure customers leave with a clean, dry, and shiny car.

The role emphasizes friendly interactions, teamwork, and a willingness to work varied shifts including weekends and holidays. You will thrive in an outdoor, fast-paced setting, maintain a welcoming site, and collaborate with teammates to meet daily goals.