Guest Experience & Loyalty Advocate

Roundel; Bakersfield (CA); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid vacation

Job summary

A well-known retail company in California is seeking a Guest Advocate to enhance guest experiences through exceptional service. The role involves assisting with store services, promoting loyalty programs, and requires strong communication and problem-solving skills. Teamwork and the ability to thrive in a fast-paced environment are essential. The company offers comprehensive benefits to support team members and their families.

Qualifications

• Enjoy interacting and helping others including guests and team members.
• Thrive in a fast-paced, active role requiring teamwork and problem solving.
• Ability to remain mobile and focused during a scheduled shift.

Responsibilities

• Deliver excellent guest service by prioritizing the guest service experience.
• Greet guests and improve their experience with knowledge of store offerings.
• Support guest services such as order pick up and Drive-Up.

Skills

Attention to detail

Communication skills

Problem solving

Flexibility

Tools

Handheld scanners

Job description

A well-known retail company in California is seeking a Guest Advocate to enhance guest experiences through exceptional service. The role involves assisting with store services, promoting loyalty programs, and requires strong communication and problem-solving skills. Teamwork and the ability to thrive in a fast-paced environment are essential. The company offers comprehensive benefits to support team members and their families.