Guest Experience Leader — Retail & Team Coach

Lululemon Athletica; California, United States, Northern America, Americas; Hybrid; USD 33.000 - 40.000; Vollzeit

Benefits dieser Stelle

Extended health benefits

Dental benefits

Mental health plans

Paid time off

Retirement plan matching

Career development

Zusammenfassung

lululemon Athletica in Mission Viejo is seeking a Guest Experience Lead to drive in-store performance through guest engagement and team achievement. You will lead from the floor, provide technical product education, and ensure a superior, inclusive guest experience.

The role requires 1 year of retail or customer experience, leadership or mentoring experience, and a high school diploma or equivalent. Schedule varies; base pay ranges hourly with bonus potential and comprehensive benefits.

Qualifikationen

• 1 year retail or customer experience (e.g., guest resolution, difficult conversations).
• Some experience in leading, mentoring, or delegating with others.

Aufgaben

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education to guests and articulate product value.
• Monitor daily business data to track progress toward sales goals.
• Participate in hiring, onboarding and training of team members.
• Open and close the store following procedures.

Kenntnisse

Retail experience

Customer service

Leadership experience

Ausbildung

High school diploma/GED/equivalent

Jobbeschreibung

lululemon Athletica in Mission Viejo is seeking a Guest Experience Lead to drive in-store performance through guest engagement and team achievement. You will lead from the floor, provide technical product education, and ensure a superior, inclusive guest experience.

The role requires 1 year of retail or customer experience, leadership or mentoring experience, and a high school diploma or equivalent. Schedule varies; base pay ranges hourly with bonus potential and comprehensive benefits.