Guest Experience Leader - Flexible Hours & Tuition Help

McDonald's Restaurants Limited; Russellville (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Health insurance

Tuition assistance up to $2500

401k with match

Job summary

McDonald’s Corporate-owned restaurant seeks a Guest Experience Leader to engage guests, guide them through ordering, and ensure a positive visit. You’ll work with a friendly team in a fast-paced environment and help guests feel welcome from greeting to post-meal follow-up.

The role offers competitive hourly pay, benefits such as health coverage and tuition assistance, and opportunities to develop skills while supporting the community. You must be 16+ to apply.

Qualifications

• Customer service mindset with a smile and can-do attitude.
• Strong communication and listening skills to help guests.
• Ability to work well in a fast-paced team environment.

Responsibilities

• Greet guests and assist them during ordering.
• Help guests use ordering kiosks when needed.
• Assist others to ensure a smooth dining experience.
• Check satisfaction after meals and address needs.
• Ensure kids receive a kid treat when appropriate.
• Handle guest concerns professionally.
• Collaborate with restaurant team to relay feedback and recommendations.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Kiosk system

Job description

McDonald’s Corporate-owned restaurant seeks a Guest Experience Leader to engage guests, guide them through ordering, and ensure a positive visit. You’ll work with a friendly team in a fast-paced environment and help guests feel welcome from greeting to post-meal follow-up.

The role offers competitive hourly pay, benefits such as health coverage and tuition assistance, and opportunities to develop skills while supporting the community. You must be 16+ to apply.