Guest Experience Leader — Flexible Hours & Growth

McDonald's; Springboro (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision coverage

401k with matching contributions

Archways to Opportunity education and英

Discount programs

Meal discounts

Job summary

McDonald's in Springboro, Ohio is hiring crew members to greet guests, take orders, and assist with self-serve kiosks. You will work in a fast-paced team, ensuring accuracy and friendly service, while helping customers find menu options and resolving small issues on the spot.

The role emphasizes customer care, cheerful interaction with families, and collaboration with teammates to maintain clean facilities and quick service. Training and growth opportunities are offered.

Qualifications

• Experience delivering friendly customer service in a fast-paced setting.
• Ability to help guests use self-serve kiosks and understand orders.
• Strong communication with the restaurant team to resolve issues.

Responsibilities

• Greet guests and take orders with a smile.
• Assist guests with kiosks and point them to available options.
• Ensure guests are satisfied and address concerns promptly.
• Interact warmly with families and children to make them feel special.
• Relay feedback to the restaurant team for service improvements.

Skills

Greeting guests

Kiosk assistance

Customer service

Team communication

Job description

McDonald's in Springboro, Ohio is hiring crew members to greet guests, take orders, and assist with self-serve kiosks. You will work in a fast-paced team, ensuring accuracy and friendly service, while helping customers find menu options and resolving small issues on the spot.

The role emphasizes customer care, cheerful interaction with families, and collaboration with teammates to maintain clean facilities and quick service. Training and growth opportunities are offered.