Guest Experience Lead — Warm Welcome & Seating

BHC; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent hospitality group is looking for a Lead Host for their restaurant in Kansas City, Missouri. This role involves greeting and seating guests, answering inquiries, and ensuring a welcoming atmosphere. The ideal candidate has strong communication skills and hospitality instincts, contributing to a positive dining experience. Responsibilities also include maintaining a clean entrance and managing reservations effectively. Join a dynamic team that values professionalism and customer service.

Qualifications

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.

Responsibilities

• Greet and seat guests while ensuring a smooth service operation.
• Answer questions about the menu and take reservations.
• Maintain cleanliness of the restaurant entrance and organize the coat check room.

Skills

Hospitality instincts

Communication skills

Customer service

Basic computer skills

Tools

Open Table

Job description

A prominent hospitality group is looking for a Lead Host for their restaurant in Kansas City, Missouri. This role involves greeting and seating guests, answering inquiries, and ensuring a welcoming atmosphere. The ideal candidate has strong communication skills and hospitality instincts, contributing to a positive dining experience. Responsibilities also include maintaining a clean entrance and managing reservations effectively. Join a dynamic team that values professionalism and customer service.