Guest Experience Lead - Team-First Service with Great Perks

First Watch; Avon (IN); On-site; USD 26,000 - 38,000; Full time

Job summary

First Watch is seeking friendly servers who delight in delivering an exceptional dining experience. You will embody our YOU FIRST culture, staying knowledgeable about menu items and applying the Five Steps of Service to ensure every guest leaves happy.

You are a master multi-tasker who balances tableside duties with genuine warmth and expert food knowledge, while supporting teammates and delivering safe, high‑quality meals in a fast-paced setting.

Qualifications

• Deliver exceptional customer service using the Five Steps of Service.
• Able to juggle tableside responsibilities with friendliness.
• Teamwork oriented and respectful to customers and colleagues.
• Maintain knowledge of menu items and prepare for fast-paced service.

Responsibilities

• Delight customers with an exceptional dining experience.
• Support fellow team members and maintain service standards.
• Serve safe, high‑quality food in a fast-paced environment.

Skills

Customer service

Multitasking

Food knowledge

Teamwork

Job description

First Watch is seeking friendly servers who delight in delivering an exceptional dining experience. You will embody our YOU FIRST culture, staying knowledgeable about menu items and applying the Five Steps of Service to ensure every guest leaves happy.

You are a master multi-tasker who balances tableside duties with genuine warmth and expert food knowledge, while supporting teammates and delivering safe, high‑quality meals in a fast-paced setting.