Guest Experience Lead: Store Floor Leader & Coach

Lululemon Athletica; Iowa (LA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon in Iowa seeks a Guest Experience Lead for a 4-month contract at the Jordan Creek store. You will guide the guest experience on the floor, deliver technical product education, and lead a team to achieve daily sales targets while modeling inclusive leadership.

Responsibilities include supervising on duty, assisting with hiring and training, and using daily metrics to motivate the team. You will open/close the store and maintain store readiness, ensuring exceptional guest interactions.

Qualifications

• 1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
• Some experience in leading, mentoring, or delegating with others
• Education: High school diploma/GED/equivalent, or above

Responsibilities

• Lead from the floor to deliver an exceptional guest experience
• Provide technical product education to guests and articulate value
• Oversee store operations and act as Supervisor on Duty on the floor
• Support hiring, onboarding, and training of team members
• Review daily metrics and drive sales toward targets
• Open and close the store per procedures
• Foster an inclusive, respectful team environment

Skills

Guest experience

Leadership

Communication

Retail

Education

High school diploma or equivalent

Job description

lululemon in Iowa seeks a Guest Experience Lead for a 4-month contract at the Jordan Creek store. You will guide the guest experience on the floor, deliver technical product education, and lead a team to achieve daily sales targets while modeling inclusive leadership.

Responsibilities include supervising on duty, assisting with hiring and training, and using daily metrics to motivate the team. You will open/close the store and maintain store readiness, ensuring exceptional guest interactions.