Guest Experience Lead – Golf Outside Services

Arcis Golf; The Woodlands (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance

Accident & Critical Illness Insurance

Paid time off

401(k) plan and match

Holiday pay

Food & Beverage discounts

Employee assistance program

Career Growth

Flexible Schedules

Development Opportunities

Job summary

Arcis Golf is seeking a Golf Outside Services Supervisor at The Woodlands Country Club, Trails Course in The Woodlands, TX. The role involves supervising outside service staff, managing guest services, overseeing equipment and facilities, and maintaining inventory with a strong emphasis on safety and customer experience.

The ideal candidate has experience in golf course operations, excellent interpersonal skills, and the ability to work weekends and holidays.

Qualifications

• Previous experience in golf course operations or a similar role.
• Strong interpersonal and communication skills.
• Leadership and team management abilities.
• Knowledge of golf equipment and terminology.
• Ability to work weekends, holidays, and irregular hours.

Responsibilities

• Guest Services: Welcome and assist golfers, manage bag drop, coordinate tee times and cart rentals, address inquiries professionally.
• Staff supervision: Train, schedule, supervise, motivate, and evaluate outside service staff.
• Equipment and facilities maintenance: Oversee carts, clubs, range equipment, and practice areas; report issues to Golf Director/GM.
• Inventory management: Maintain inventory of range balls, tees and related items.
• Safety and compliance: Enforce course rules, ensure safety and environmental standards.

Skills

Customer service

Interpersonal communication

Leadership

Golf knowledge

Job description

Arcis Golf is seeking a Golf Outside Services Supervisor at The Woodlands Country Club, Trails Course in The Woodlands, TX. The role involves supervising outside service staff, managing guest services, overseeing equipment and facilities, and maintaining inventory with a strong emphasis on safety and customer experience.

The ideal candidate has experience in golf course operations, excellent interpersonal skills, and the ability to work weekends and holidays.