Guest Experience Lead - Flexible Hours, Growth & Tuition

McDonald's; Norcross (GA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

401k with matching contributions

Paid time off (PTO)

Archways to Opportunity education

Job summary

McDonald's in Norcross, GA is hiring a Guest Experience Leader. This part-time role focuses on delivering friendly customer service, helping guests with ordering, and supporting the team to ensure smooth operations.

You'll engage guests, assist with kiosks, and help resolve issues to create a positive dining experience for every visitor. Training is provided and growth opportunities exist within the restaurant.

Qualifications

• Attitude and willingness to learn in a fast-paced environment.
• Ability to greet guests and communicate effectively while taking orders.
• Willingness to help guests and teammates to deliver great service.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with ordering kiosks.
• Provide extra hands to those in need.
• Check satisfaction after service and address concerns.
• Ensure kids receive a kid treat.
• Communicate feedback to the team and propose improvements.

Skills

Greeting guests

Customer service

Team collaboration

Kiosk assistance

Positive attitude

Tools

POS system

Job description

McDonald's in Norcross, GA is hiring a Guest Experience Leader. This part-time role focuses on delivering friendly customer service, helping guests with ordering, and supporting the team to ensure smooth operations.

You'll engage guests, assist with kiosks, and help resolve issues to create a positive dining experience for every visitor. Training is provided and growth opportunities exist within the restaurant.