Guest Experience Lead - Flexible Hours & Growth

McDonald's; Wheaton (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Next day pay

Paid time off

Free employee meal

30% employee discount

Discount program through McDPerks

Uniforms

Health insurance for qualified

Retirement program (Illinois Secure)

Archways to Opportunity education

Job summary

McDonald's in Illinois seeks a Guest Experience Leader to greet guests, assist with ordering, and support guests at the kiosks. You will help teammates deliver fast, friendly service in a lively, fast-paced environment.

We value a positive attitude, willingness to learn, and the ability to work well in a team. You must be 16 years of age or older and ready to grow with opportunities like tuition assistance and meal benefits.

Qualifications

• Outstanding attitude and willingness to learn and grow.
• Ability to excel in a fast-paced, team environment.
• Must be 16 years of age or older.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks.
• Offer help to those needing extra hands.
• Check with guests after receiving food to ensure satisfaction.
• Ensure kids receive a kid treat.
• Handle guest concerns promptly.
• Provide feedback and recommendations to the restaurant team.

Skills

Guest greeting

Order assistance

Kiosk support

Customer feedback

Team communication

Fast-paced adaptability

Kids program assistance

Job description

McDonald's in Illinois seeks a Guest Experience Leader to greet guests, assist with ordering, and support guests at the kiosks. You will help teammates deliver fast, friendly service in a lively, fast-paced environment.

We value a positive attitude, willingness to learn, and the ability to work well in a team. You must be 16 years of age or older and ready to grow with opportunities like tuition assistance and meal benefits.