Guest Experience Lead — Fast, Friendly Sandwich Shop

Jimmy John's; Anoka (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular sandwich chain in Anoka is seeking energetic individuals to join their team. The role involves providing exceptional customer service in a fast-paced environment, ensuring store cleanliness, and operating food preparation machinery. Applicants must be able to lift 30-40 lbs regularly and adhere to safety protocols. A willingness to work with urgency and take ownership of tasks is essential for this position. Join a fun team committed to quality service and customer satisfaction.

Qualifications

• Excellent customer service skills are essential.
• Ability to lift 30-40 lbs regularly during shifts.
• Must be mobile in cold environments, like walk-in freezers.

Responsibilities

• Deliver exceptional customer experience.
• Maintain cleanliness of the store and equipment.
• Follow safety and security guidelines.

Skills

Customer service

Teamwork

Ability to lift 30-40 lbs

Operating food preparation machinery

Job description

Jimmy John's is growing fast and we are looking for energetic, friendly, hardworking, enthusiastic, clean-cut individuals to join our team. Jimmy John's makes the world's best gourmet sandwiches freaky fast. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, energetic, be accountable, and have ownership in what they do. Outstanding customer service and moving with a sense of urgency are a must.

Additional Requirements:

• Must be able to lift 30-40 lbs. regularly throughout shifts

• Ability to stand, bend, reach and scoop through-out assigned shift

• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Essential Functions include:

• Responsible for customer product and service standards

• Foster an environment of team work

• Responsible for delivering an exceptional customer and store experience

• Greet and thank every customer with a smile and eye contact

• Execute quality store operations

• Clean store, small wares, merchandise and physical plant as necessary

• Must be able to operate food preparation machinery

• Adhere to all food, safety and security guidelines

• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Benefits:

• Employee Discount
• Flexible Scheduling
• Retirement Savings + Match
• Health reimbursement
• Fun and energetic work environment

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!