Guest Experience Lead - Fast, Friendly Pizza Service

America's Pizza Company, LLC; Jefferson (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Tasty Hut, LLC is hiring a Pizza Hut Team Member to support daily restaurant operations and guest experience. You will follow training processes, uphold service standards, and contribute to a welcoming, efficient guest environment.

Ideal candidates show a passion for customer service, complete Shoulder 2 Shoulder and Learning Zone training, and consistently represent the brand with professionalism and care.

Qualifications

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• Shoulder 2 Shoulder and Learning Zone Courses Completed

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Job description

Tasty Hut, LLC is hiring a Pizza Hut Team Member to support daily restaurant operations and guest experience. You will follow training processes, uphold service standards, and contribute to a welcoming, efficient guest environment.

Ideal candidates show a passion for customer service, complete Shoulder 2 Shoulder and Learning Zone training, and consistently represent the brand with professionalism and care.