Guest Experience Lead — Create Welcoming Moments

McDonald’s; Fayetteville (NC); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid sick leave

Tuition reimbursement

Educational assistance

Training

Weekly direct deposit

401k plan

Medical benefits

Dental benefits

Vision benefits

Job summary

McDonald’s is seeking a Guest Experience Lead in Fayetteville, NC. The role focuses on checking in with guests, resolving concerns, and maintaining a welcoming, clean restaurant environment.

It emphasizes teamwork and knowledge of promotions and the McDonald’s App. The position offers competitive pay between $12.50 and $14.21 per hour, employee discounts, free meals, paid time off, tuition reimbursement, training opportunities, weekly direct deposit, and a 401k plan, with benefits available to

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Skills

Hospitality mindset

Customer service

Communication

Growth mindset

Job description

McDonald’s is seeking a Guest Experience Lead in Fayetteville, NC. The role focuses on checking in with guests, resolving concerns, and maintaining a welcoming, clean restaurant environment.

It emphasizes teamwork and knowledge of promotions and the McDonald’s App. The position offers competitive pay between $12.50 and $14.21 per hour, employee discounts, free meals, paid time off, tuition reimbursement, training opportunities, weekly direct deposit, and a 401k plan, with benefits available to