Guest Experience & In-Store Sales Associate

R301US Hibbett Retail, Inc.; Mesquite (TX); On-site; USD 15,000 - 18,000; Full time

Job summary

Hibbett Retail, Inc. in Mesquite, Texas is seeking a Sales Associate to provide quality customer service and drive product sales. You will be knowledgeable about each department’s offerings and promote promotions to deliver a memorable shopping experience.

You will uphold policies, assist with daily store operations, help customers, set and reach sales goals, and protect company assets. Previous customer service experience is preferred; the role is hourly and non-exempt.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills; ability to work in a fast-paced environment.
• Self-starter with initiative and attention to detail.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Team player

Job description

Hibbett Retail, Inc. in Mesquite, Texas is seeking a Sales Associate to provide quality customer service and drive product sales. You will be knowledgeable about each department’s offerings and promote promotions to deliver a memorable shopping experience.

You will uphold policies, assist with daily store operations, help customers, set and reach sales goals, and protect company assets. Previous customer service experience is preferred; the role is hourly and non-exempt.