Guest Experience & Housekeeping Associate

huntington-hotel-group; Southern Pines (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Huntington Hotel Group in Southern Pines, NC, seeks a Houseperson to support housekeeping operations and guest experience. You will deliver linens, assist with trash, glasses, and guest requests across floors and towers, ensuring cleanliness and safety.

This role requires reliable teamwork, ability to follow safety rules, and willingness to work flexible hours as the hotel operates 24/7.

Responsibilities

• Deliver linen to housekeepers throughout the day as needed
• Keep housekeeper’s trash and line emptied at all times
• Collect dirty glasses frequently
• Work in a safe manner
• Pick up clean glasses; deliver to each floors closet
• Remove dirty glasses form each cart, linen room, hallways, and vending areas
• Delivered guest request with in 10 minute time frame
• Remove cots and cribs, miscellaneous items from the hallway
• Clean guest laundry twice a day on second floor on both towers
• Empty vacuum cleaners issued as neededTurn in keys at end of shift
• Help storage monthly supply
• Language skills: Have the ability to read and interpret documents such as safetyrules (i.e., Lockout Tagout, JSA’s), safety awareness information (MSDS), operation and maintenance instructions, and procedure manuals. Ability to keep logs and to speak effectively to customers and associates.
• The Hotel functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business demands. In addition, it is understood that business and weather determines the amount of hours that are worked and that some weeks may be scheduled at less than 40 hours and other weeks at more than 40 hours.Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing

Job description

Huntington Hotel Group in Southern Pines, NC, seeks a Houseperson to support housekeeping operations and guest experience. You will deliver linens, assist with trash, glasses, and guest requests across floors and towers, ensuring cleanliness and safety.

This role requires reliable teamwork, ability to follow safety rules, and willingness to work flexible hours as the hotel operates 24/7.