Guest Experience Housekeeping Aide | Flexible Hours

Hyatt; Escondido (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Vacation Ownership is seeking a Housekeeping Aide to help create a welcoming home-away-from-home for Owners and guests, while upholding the well-being of associates. You will assist the housekeeping team, address guest requests, and report maintenance needs as part of a safety-conscious, guest-focused environment.

Responsibilities include supporting cleanliness standards, responding to guest needs, and helping maintain safe hallways and common areas.

Responsibilities

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.

Job description

Hyatt Vacation Ownership is seeking a Housekeeping Aide to help create a welcoming home-away-from-home for Owners and guests, while upholding the well-being of associates. You will assist the housekeeping team, address guest requests, and report maintenance needs as part of a safety-conscious, guest-focused environment.

Responsibilities include supporting cleanliness standards, responding to guest needs, and helping maintain safe hallways and common areas.