Guest Experience Host: Welcome, Seating & Cashier

Infor; Temecula (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

Great Oak Steakhouse is seeking a friendly Front of House Host in Temecula, CA to warmly greet guests, seat parties, and manage reservations with a welcoming demeanor. The role includes controlling waitlists, assisting servers, and handling guest charges while maintaining daily reports.

The position requires a high school education or equivalent, basic math and cash handling skills, and a professional attitude. Availability for all shifts, including weekends, is required.

Qualifications

• A High school education or equivalent and at least one-year experience or equivalent combination of education and experience is preferred to successfully perform this job.
• COMMUNICATION SKILLS: This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position also requires the ability to write routine reports and correspondence. Furthermore, this position also requires the ability to speak effectively before groups of guests or Team Members of the organization.
• MATHEMATICAL SKILLS: This position requires the ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. This position also requires the ability to perform these operations using units of American money and weight measurement, volume, and distance.
• REASONING ABILITY: This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to deal with problems involving several concrete variables in standardized situations.
• CERTIFICATES, LICENSES, REGISTRATIONS: Must qualify to obtain and maintain a Class “A” gaming license.

Responsibilities

• Check reservation books, call reservations and confirm, and take reservations accurately.
• Greet every guest upon arrival or on the phone with a smile and professional greeting.
• Assign guests seating in accordance with table and stations rotation.
• Control waitlist and reservations sheets for each shift.
• Walk each guest/party to table in a pace that is appropriate for the guest, pull out chairs for ladies, hand out menus, and wish guests a pleasurable dining experience.
• Perform assigned cashier duties in accordance with Standard Operating Procedures and Policies.
• Count and verify all cash exchanges to outlet servers and guests.
• Process guest charges including credit cards, room charges, comps, discounts, and cash payments.
• Reconcile and complete all required daily reports.
• Make change or exchanges for internal guests.
• Assist in the preparation of daily bank deposits.
• Other duties as assigned.

Job description

Great Oak Steakhouse is seeking a friendly Front of House Host in Temecula, CA to warmly greet guests, seat parties, and manage reservations with a welcoming demeanor. The role includes controlling waitlists, assisting servers, and handling guest charges while maintaining daily reports.

The position requires a high school education or equivalent, basic math and cash handling skills, and a professional attitude. Availability for all shifts, including weekends, is required.