Guest Experience Host | Warm Welcome & Reservations Pro

Ford's Colony Country Club; Williamsburg (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Ford’s Colony Country Club in Williamsburg, VA is seeking a warm, polished Host to welcome guests and manage seating in a vibrant dining room. You will greet guests by name when possible, handle reservations, and keep the host station tidy while coordinating with servers and managers for a seamless experience.

The ideal candidate has 1+ year hospitality experience, a high school diploma or GED, professional presence, and strong communication skills.

Qualifications

• 1+ year of experience in hospitality/restaurant setting.
• High school diploma or GED or equivalent.
• Professional presence with a warm, welcoming demeanor.
• Attention to detail and ability to stay calm under pressure.
• Strong verbal and phone communication.
• Teamwork and guest-satisfaction focus.
• Ability to anticipate guest needs and think ahead.

Responsibilities

• Greet guests warmly and manage seating arrangements.
• Take and manage reservations.
• Maintain a tidy, stylish host station.
• Communicate clearly with servers and managers for smooth service.
• Inform guests about daily specials, menus, and wine
• Manage expectations during peak times while keeping guests satisfied.
• Assist service staff to ensure tables are prepared and guests depart happy.
• Maintain professionalism and courtesy at all times.

Skills

1+ year experience

High school diploma or GED

Professional presence

Welcoming personality

Communication skills

Teamwork

Problem solving

Education

High school diploma or GED

Job description

Ford’s Colony Country Club in Williamsburg, VA is seeking a warm, polished Host to welcome guests and manage seating in a vibrant dining room. You will greet guests by name when possible, handle reservations, and keep the host station tidy while coordinating with servers and managers for a seamless experience.

The ideal candidate has 1+ year hospitality experience, a high school diploma or GED, professional presence, and strong communication skills.