Guest Experience Host: Warm Seating & Service

TGI Fridays - 4208; Mount Joy Township (PA); On-site; USD 25,000 - 35,000; Full time

Job summary

TGI Fridays - 4208 is looking for a Host(ess) in Mount Joy Township, PA. The role involves greeting Guests, managing seating arrangements, and ensuring a high standard of service. Candidates must communicate effectively, handle requests promptly, and maintain a welcoming atmosphere. A positive attitude and the ability to work in a fast-paced environment are essential. Experience in customer service is preferred.

Qualifications

• Must be able to carry natural conversations with Guests without sounding scripted or intrusive.
• Must be able to read menus.
• Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.
• Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests.
• Must be able to walk and stand during entire shift.

Responsibilities

• Greet incoming and departing Guests warmly with a genuine smile and eye contact.
• Uses visual cues to seat Guests in either the bar or dining area depending on their preference.
• Promptly answer incoming calls to the restaurant and provide appropriate service.

Skills

Communication skills

Customer service orientation

Attention to detail

Job description

TGI Fridays - 4208 is looking for a Host(ess) in Mount Joy Township, PA. The role involves greeting Guests, managing seating arrangements, and ensuring a high standard of service. Candidates must communicate effectively, handle requests promptly, and maintain a welcoming atmosphere. A positive attitude and the ability to work in a fast-paced environment are essential. Experience in customer service is preferred.