Guest Experience Host | Front-of-House & Seating

Arcis Golf; Medina (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Fox Meadow Country Club in Medina, OH, part of Arcis Golf, seeks team members to greet guests, escort them, and provide menus and service details. You will communicate seating arrangements, relay messages to servers, and help ensure a smooth dining experience for guests.

The role emphasizes outstanding guest service, flexibility with evenings and weekends, and a willingness to learn new food and beverage programs while maintaining clean, organized front-of-house areas.

Qualifications

• Excellent people and communication skills.
• Must possess willingness to learn and perform new food & beverage programs and services.
• Flexibility with schedule with evenings and weekend work required.

Responsibilities

• Greets guests upon arrival and escorts them to their table.
• Manages special seating request of guests according to table availability.
• Relays messages to servers and other staff as appropriate.
• Restocks front of house area.
• Interacts with guests; provides outstanding guest service.
• Recognizes and resolves guest complaints and concerns.
• Maintains cleanliness and organization of work areas and facility.
• Ensures a pleasant visit for each guest; maintains effective guest relations.
• Performs special projects delegated by management.
• Stays updated on latest developments pertinent to the department as well as the location.

Skills

Guest service

Communication

Team player

Job description

Fox Meadow Country Club in Medina, OH, part of Arcis Golf, seeks team members to greet guests, escort them, and provide menus and service details. You will communicate seating arrangements, relay messages to servers, and help ensure a smooth dining experience for guests.

The role emphasizes outstanding guest service, flexibility with evenings and weekends, and a willingness to learn new food and beverage programs while maintaining clean, organized front-of-house areas.