Guest Experience Host — Front-of-House

Oregano's; Mesa (AZ); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Oregano's in Mesa, AZ is seeking a friendly Front-of-House Host to greet guests, manage seating, and support the team. You will be the first and last impression, delivering warm hospitality and accurate wait times, while maintaining an organized host station and a welcoming atmosphere throughout shifts.

The role emphasizes strong communication, multitasking, and customer service, with opportunities for growth within a diverse restaurant team that values teamwork and guest satisfaction.

Qualifications

• Strong interpersonal and communication skills.
• Ability to multitask and prioritize tasks.
• Excellent customer service orientation.

Responsabilités

• Greets and seats guests: Welcomes guests, provides accurate wait times, and efficiently seats parties.
• Manages seating: Utilizes table management system to optimize seating and accommodate guest requests.
• Provides guest assistance: Answers guest inquiries, offers menu information, and creates a welcoming atmosphere.
• Maintains host station: Keeps host station organized and clean.
• Supports front-of-house team: Collaborates with team members to ensure smooth operations.
• Reports issues: Promptly reports maintenance problems, safety hazards, and incidents.

Connaissances

Interpersonal skills

Multitasking

Customer service

Description du poste

Oregano's in Mesa, AZ is seeking a friendly Front-of-House Host to greet guests, manage seating, and support the team. You will be the first and last impression, delivering warm hospitality and accurate wait times, while maintaining an organized host station and a welcoming atmosphere throughout shifts.

The role emphasizes strong communication, multitasking, and customer service, with opportunities for growth within a diverse restaurant team that values teamwork and guest satisfaction.