Guest Experience Host — Food & Beverage Expert

Boyd Gaming; King of Prussia (PA); On-site; USD 28,000 - 36,000; Full time

Job summary

Boyd Gaming in King of Prussia, PA is seeking a reliable server to take orders, serve food and handle payments with accuracy. You will need to know the menu, deliver great hospitality, and maintain high standards of cleanliness and safety.

The role requires cash handling, POS proficiency, Serv-Safe certification, and willingness to obtain TIPS or RAMP. You will work on your feet, collaborate with team members, and comply with Pennsylvania Gaming Control Board regulations while ensuring guest

Qualifications

• High school diploma or equivalent.
• Six months previous cashiering/money handling experience is required.
• Must be able to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
• Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board.
• Must be able to work with and understand basic arithmetic functions.
• Must have full working knowledge of POS systems.
• Serv-Safe certification. Must be able to become TIPS or RAMP certified and be knowledgeable and adhere to PLCB regulations and PA Gaming Control Board requirement.

Responsibilities

• Must possess knowledge of all food and drink recipes pertaining to restaurant.
• Must provide complete customer satisfaction with the highest level of service.
• Must be able to physically handle working on feet for entire shift.
• Responsible for upholding all state, federal, and corporate regulations pertaining to alcohol service.
• Servers are responsible for greeting guests, taking orders, ensuring proper fulfillment of orders, delivering food/drinks to tables, and addressing any issues that arise during guest's dining experience.
• Servers are responsible for taking payment and must be knowledgeable of food and beverage SOP’s for cash handling and the variance policy.
• Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.

Skills

Customer service

Cash handling

Effective communication

Arithmetics

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Job description

Boyd Gaming in King of Prussia, PA is seeking a reliable server to take orders, serve food and handle payments with accuracy. You will need to know the menu, deliver great hospitality, and maintain high standards of cleanliness and safety.

The role requires cash handling, POS proficiency, Serv-Safe certification, and willingness to obtain TIPS or RAMP. You will work on your feet, collaborate with team members, and comply with Pennsylvania Gaming Control Board regulations while ensuring guest