Guest Experience Host - Flexible Scheduling & Growth

P.F. Chang's

Fort Lauderdale (FL)

On-site

USD 20,664 - 24,796

Part time

14 days+
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Benefits offered by this job

Flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee referral program
Medical, dental and vision insurance

Job summary

P.F. Chang's is seeking Hosts to deliver excellent hospitality experiences in Fort Lauderdale. Responsibilities include greeting guests, ensuring smooth restaurant flow, and providing information about wait times. A positive attitude and commitment to customer service are essential for this entry-level position.

Qualifications

  • Previous experience is not required, we will train you!
  • Excellent customer service skills and etiquette.
  • Ability to communicate effectively with co-workers and guests.

Responsibilities

  • Interact courteously with Guests, answer phones, greet and seat Guests.
  • Maintain high safety and sanitation standards.
  • Conduct side-work as required for each shift.

Skills

Customer service skills
Communication skills
Flexibility

Job description

P.F. Chang's Pay Range (based on experience): $16.50 - $19.50 / hour

Benefits We Offer For This Position

All team members:

  • Competitive pay
  • Flexible scheduling
  • Paid on the job training
  • Opportunities for advancement – we promote from within
  • Discounted meals
  • Employee referral program
  • Exclusive team member discounts
  • Closed on Thanksgiving and Christmas at most locations


For Qualifying Team Members

  • 401(k) retirement plan (based on hours worked)
  • Medical, dental and vision insurance (based on hours worked)
  • Paid sick leave (in qualifying jurisdictions)


Hiring immediately for full-time or part-time Host or Hostesses.

Job Summary

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Job Responsibilities

  • Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
  • Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
  • Learn curbside process and takeout expectations
  • Conducts side-work as required for each shift


Job Requirements

  • Previous experience is not required – we will train you!
  • Excellent customer service skills and etiquette.
  • Ability to execute proper sanitation practices and safety procedures.
  • Must be able to communicate effectively with co-workers and guests.
  • Flexibility to work a variety of shifts.
  • Ability to multi-task in a fast-paced, team-work environment.


Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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