Guest Experience Host - Flexible Hours & Growth

Pinstripes; Washington (District of Columbia); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Hourly wage and tips

Flexible hours

Growth opportunities

Employee discounts

Job summary

Pinstripes in Washington, DC is hiring for a friendly guest services role within its upscale entertainment-dining venue that combines dining, bowling and bocce. You will welcome guests, take reservations, answer questions, and help tailor each visit to create a memorable experience.

The position emphasizes outstanding customer service, teamwork, and a neat appearance. Flexible hours with competitive hourly pay and tips, plus growth opportunities, are offered in a vibrant, inclusive culture.

Qualifications

• Restaurant experience preferred but not required.
• Must be 18 years or older.
• Able to stand for up to 6 hours.
• Must be neat in appearance and follow grooming guidelines.

Responsibilities

• Provides memorable guest service
• Accurately takes reservations over the phone and in person
• Answer questions about Pinstripes and the guest experience
• Check in guests and seat them appropriately
• Work together as a cohesive team with other team members to ensure that the restaurant is operated efficiently
• Offer suggestions and recommendations based on guest preferences
• Help personalize the experience
• Process payment
• Maintain a clean working environment
• Must have the ability to provide excellent customer service

Skills

Guest service

Reservations

Teamwork

Customer service

Job description

Pinstripes in Washington, DC is hiring for a friendly guest services role within its upscale entertainment-dining venue that combines dining, bowling and bocce. You will welcome guests, take reservations, answer questions, and help tailor each visit to create a memorable experience.

The position emphasizes outstanding customer service, teamwork, and a neat appearance. Flexible hours with competitive hourly pay and tips, plus growth opportunities, are offered in a vibrant, inclusive culture.