Guest Experience Host - Dining & Second Mile Service

Chick-fil-A; Allentown (Lehigh County); On-site; USD 18,000 - 23,000; Full time

Job summary

Chick-fil-A is seeking a Hospitality Host aged 18+ to create a welcoming dining room experience. You will engage with guests, provide Second Mile Service, and demonstrate the Chick-fil-A Core 4.

As a dedicated presence in the dining area, you’ll ensure orders are accurate and served timely while maintaining a clean, hospitable environment. Starting pay is $15/hour, with opportunities to grow in a team-focused restaurant.

Qualifications

• Must be 18+ years old.
• Ability to engage with guests and provide memorable service.
• Willingness to work in a fast-paced dining room environment.

Responsibilities

• Engage with guests and create a welcoming dining experience.
• Provide Second Mile Service by anticipating guest needs.
• Demonstrate Chick-fil-A Core 4 in every guest interaction.
• Maintain a clean, organized, and welcoming dining room.
• Check in with guests to ensure satisfaction during their visit.
• Assist guests with questions, requests, and concerns.

Skills

Guest engagement

Second Mile Service

Core 4

Customer service

Job description

Chick-fil-A is seeking a Hospitality Host aged 18+ to create a welcoming dining room experience. You will engage with guests, provide Second Mile Service, and demonstrate the Chick-fil-A Core 4.

As a dedicated presence in the dining area, you’ll ensure orders are accurate and served timely while maintaining a clean, hospitable environment. Starting pay is $15/hour, with opportunities to grow in a team-focused restaurant.