Guest Experience Host – Dining Room

Aramark; California; On-site; USD 22,000 - 31,000; Full time

Job summary

Aramark is seeking a friendly Host/Hostess to greet guests, seat them, and ensure a welcoming front-of-house experience. The role emphasizes social connection, organization, empathy, and efficient service to resolve guest needs and leave customers happy.

The ideal candidate will have prior host/hostess or food service experience, excellent guest service and communication skills, and the ability to work evenings, weekends, and holidays. PPE and safety compliance may be required.

Qualifications

• Experience as a host/hostess or in food service preferred.
• Excellent guest service skills.
• Strong communication and interpersonal skills.
• Excellent organization, accuracy and attention to detail.
• Flexible schedule to work evenings, weekends and holidays.
• Must obtain food safety certification.
• Physical demands may include lifting, standing and PPE usage.

Responsibilities

• Greet guests and seat them to optimize table usage.
• Accommodate special needs and requests.
• Maintain front-of-house appearance and cleanliness.
• Escalate guest needs as necessary.
• Coordinate with kitchen and servers for smooth service.
• Maintain excellent guest service and positive demeanor.
• Adhere to safety and sanitation policies.

Skills

Guest service

Communication

Organization

Flexibility

Food safety

Attention to detail

Job description

Job Description

We're looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/ Hostess! That someone special will be the first impression our customers have and the lasting impression of customer service they leave with.

In this role all about social connection, a smile and sincere greeting goes a long way. If you're organized, empathetic, and work efficiently, this is the job for you. Not only will you help greet and seat guests at dining locations, but you'll also play a key role in providing general help to guests and solving any issues to make sure our customers leave happily.

Making connections with others in an instant is truly an art form, and with your wizarding skills, you'll succeed on our team.

Essential functions and responsibilitiesof the position may vary by Aramark location based on client requirementsand business needs.

Compensation Data

COMPENSATION: The Hourly rate for this position is $19.30 to $19.30. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

- Greets guests as they arrive seat them accordingly ensuring the optimum use of tables
- Ensures any special needs or requests for diners are accommodated and arranged
- Maintains the appearance and cleanliness of the front-of-house environment
- Escalates any guest needs or concerns as necessary
- Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations
- Maintains excellent guest service and positive demeanor towards guests, clients, co-workers, etc.
- Adaptable to guest needs
- Adheres to Aramark safety policies and procedures including proper food safety and sanitation

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous host/hostess or food service experience preferred

• Demonstrates excellent guest service skills

• Demonstrates excellent communication and interpersonal skills, both written and verbal

• Demonstrates strong organizational skills, accuracy, and attention to detail

• The ideal candidate has a flexible schedule to work evenings, weekends, and holidays

• Enjoys working in a lively environment

• Must be able to obtain food safety certification

• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.